Services & Signature Experiences

Every Service the Lodge Performs

Ten signature services, one accountable host — from sky villas and private salons to the spa, the vault and the helipad on the roof.

Members only

Black Tier — The Resident Circle

Two hundred and twenty names worldwide: guaranteed villas on 48 hours' notice, a private locker in the vault, standing salon privileges and twelve closed-door events a year.

  • Guaranteed villa availability, every day of the year
  • A private locker row in the wine vault
  • Standing privileges in the Crystal Salons
  • Suppers, regattas and previews — twelve a year
Request a nomination
Black Tier member card and vault
Ironbark Lodge mobile app digital key
The seamless stay

Your Phone Is the Key

Digital keys, climate and lighting control, in-app chat with your host and checkout without a desk — the whole stay runs through the Lodge app.

Digital Key

Room, lift and spa access from your phone — no card to lose.

Room Control

Climate, blinds, lighting scenes and do-not-disturb from bed.

Host Chat

Direct line to your casino host and the concierge desk.

Folio & Checkout

Live folio review and express checkout — no queue, no desk.

App Store Google Play
Royal canine program

Five Stars for Four Legs

Pets stay under their own program — orthopaedic beds, a chef-written menu, walking routes through the reserve and a welcome kit waiting in the villa.

Pet Menu

Grass-fed beef, pumpkin soufflé and salmon oil — plated by the kitchen.

Walking Routes

Mapped loops through Barangaroo Reserve with our dog-sitters.

Grooming

In-villa grooming appointments with our partner salon.

Welcome Kit

Stone bowls, a monogrammed collar and the house treats.

Add a pet to your stay
Dog on a villa terrace
Children's academy ceramics class
Children's heritage academy

A Kids' Club Without Plastic

Montessori-trained educators run daily programs — ceramics, junior astronomy and a botanical laboratory — while parents take the spa or the floor.

Ages 3–6 · Morning atelier

Clay, colour and the garden — 09:00 to 12:00 daily.

Ages 7–12 · Laboratory

Botany, astronomy and cooking — afternoons and evenings.

Parent Window

PIN-secured live stream to your phone, wherever you are.

Ask about family stays
Executive retreat

Confidentiality, Built In

For boards, delegations and guests whose privacy is the point — a secured floor, sound-rated meeting rooms, private lift access and staff under NDA on request.

  • Sound-rated meeting rooms with shielded connectivity
  • Private lift lobby and dedicated security detail
  • Protocol officer for diplomatic and high-profile stays
  • NDA-bound staff assignments on request
Speak to the protocol officer
Executive meeting room
Tailored gifting

The Certificate, Boxed by Hand

Gift certificates arrive in a lacquered timber box with silk ribbon and a wax seal — a villa weekend, a Chef's Table evening, a spa day, or a sum of your choosing.

Villa Weekend

Two nights, butler, transfers

Chef's Table for Two

Seven courses, pairings

Spa Day

Ritual + circuit + lunch

Commission a certificate
Gift certificate in lacquered box
Departure concierge luggage
Departure concierge

Leaving Without the Queue

Express checkout from the app, bags collected from the villa door, the car cooled and waiting — and a chef's travel set for the flight home.

The evening before

Folio preview arrives in the app — confirm or query in one tap.

Departure morning

Bags collected from your door; breakfast early or boxed for the road.

The kerbside

Car cooled, route set, keys returned to your phone — checkout complete.

Plan your departure
Questions

Services, Answered

Thermal circuit access, the resort app, concierge services and the children's academy are included for residents; villas add butler service, transfers and breakfast. Salon access, cabanas, spa rituals and dining are priced separately — see our rates page.

Restaurants, the wine vault, spa day packages and event hire welcome non-resident guests. The pool deck and salons are resident privileges — ask the concierge about day-access options.

The Chef's Table books 4–6 weeks out; VIP cabanas and salon rooms 2–4 weeks in season; spa rituals a few days. Villa guests hold priority windows through their butler.

Both — properly. The Royal Canine program covers beds, menus and walkers; the Children's Academy runs Montessori-style programs daily. Only the gaming floor is 18+.